Leadership is not a side task. Leadership is our core task and forms part of our daily business.
At Lidl, we pull together, beyond team and hierarchical boundaries. Through our leadership, we ensure that everyone in the company is working hand in hand.
As managers, we see ourselves as part of a team and put our joint success at the heart of the business.
This leadership concept is a mandate to us and, at the same time, a pledge to our employees.
At Lidl, our way of communicating is just like our business model – straightforward and direct. We are honest, discuss conflicts frankly and promptly, and solve them in a constructive way.
As managers, we provide a sense of purpose by always explaining and demonstrating how each individual’s work is valuable to the overall context of the company.
We include our employees in decision making. If this is not possible, we explain the reasons why.
We ensure that our employees are the first to be informed. We make sure that they have all the information that they need.
We respect employees who have the courage to ask questions, even when the questions are challenging ones. We take time to respond to such questions
We strive to attract the best employees for Lidl. This is the basis for our joint success and is our guiding principle.
We encourage and empower our employees and enable them to grow with their tasks. In return, we ask that everyone demonstrates their commitment for their responsibilities.
As managers, we will be measured against the strength of our employees and their development within the company.
Our employees have the right to know where they stand. This is why we provide them with constructive and appreciative feedback on their performance.
We know how important appreciation is to our employees. We create an environment in which performance and commitment are recognised and employees are encouraged to give their best each day.
Good leadership requires a high level of self-reflection. As such, we ask for feedback from our employees on a regular basis so that we can also improve and become better leaders.
Our ability to keep moving is what drives us and enables us to question the status quo. Wherever changes are needed, we are proactive in making them. Things that are tried-and-tested success are retained.
As managers we deliberately channel this dynamic in order to drive these improvements within the company. Our role is to open the way for innovation, whilst upholding the principles of our business model.
We observe defined processes. This means that we can guarantee a consistent standard across all of our countries, while also adapting to local conditions in a flexible way. That is one of the biggest factors in our success.
We know that ‘simple doesn’t mean easy’. As a discounter we prefer simple solutions to complex ones. As managers, we make sure that it stays this way.
We ensure that we remain efficient whilst maintaining a work-life balance.
The success of the company is the focus of everything that we do. And we can only achieve it as a team.
We have faith in our employees and trust them to live up to their responsibilities. We strongly believe that every individual in our team is giving their best for Lidl.
We are committed to a culture in which our employees have to courage to break new ground. We see mistakes as an opportunity for learning and growth.
For us, control takes the form of active support, rather than an expression of mistrust. It contributes towards the stability of our business model and helps us to improve.
We are predictable and reliable. We stand by our word and promises. We stick to ouragreements.
We approach everyone in an appreciative way, free of prejudice, respecting the personalities of our employees and their skills. We interact with each other in a respectful way and require the same of our employees.
We take care to prevent any misuse of our role as managers and treat our employees as partners.
Each of us assumes their own entrepreneurial responsibility and independently manages their tasks. Tasks and responsibilities are clearly defined.
Details are important. We lead through questions and are interested in the company - we are involved.
In our role as managers, we have a defining impact. As such, we lead by example in everything that we do.
We give our employees free reign and at the same time set clear boundaries for independent decisions.
When delegating tasks, we focus on the skills and experience of each employee.
We treat our resources responsibly.
We are proud of and place special emphasison the achievements of our team.